MISSION
Impumelelo identifies, rewards, and promotes good governance and service delivery through an annual awards programme, case study research, policy analysis, training workshops, and encourages the replication of innovations in the public sector and civil society.
The programme is based on the core value that government has the
primary responsibility for the delivery of social services. However,
government does not have to provide all these services alone. To make
an impact on improving service delivery in South Africa, effective
collaboration is required between government, the private sector, and
civil society.
